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Privacy Policy 

Introduction

At AWC Air Duct & Window Cleaning, based in Millbrae, CA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard the information you provide to us when you visit our website.

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1. Information We Collect

  • Personal Information: When you interact with our website or services, we may collect details you provide, such as your name, email address, phone number, and other information submitted through forms, account creation, or direct inquiries.

  • Automatically Collected Information: We automatically collect certain data when you visit our website, including IP addresses, browser types, operating systems, and browsing patterns. This data helps us understand how visitors use our site and improves our services.

  • Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance user experience, personalize content, and analyze site traffic. You may adjust your browser settings to manage cookies; however, some site features may not function optimally without them.

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2. How We Use Your Information

We may use the information we collect to:

  • Provide and improve our website and services.

  • Respond to requests and inquiries.

  • Communicate updates, promotions, and other relevant information.

  • Analyze website usage and optimize content.

  • Protect our rights, property, or safety and prevent fraud or unauthorized access.

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3. Telephone Opt-In and Text Messaging

In compliance with communication regulations, AWC Air Duct & Window Cleaning offers opt-in text messaging services to keep you informed about appointments, promotions, and service updates. By opting in, you consent to receive text messages at the phone number provided. Message frequency may vary based on service needs, and you may opt out at any time by following the instructions in each message or contacting us directly. AWC adheres to all legal requirements to respect your communication preferences.

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4. Email Opt-In

AWC Air Duct & Window Cleaning offers an email opt-in option to keep you updated on our services, promotions, and news. By providing your email address and opting in, you consent to receive marketing emails from us. You may unsubscribe from these emails at any time by following the “unsubscribe” link included in each message or by contacting us directly. We respect your preferences and will ensure that all communications comply with applicable email marketing laws.

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5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Service Providers: Third-party vendors who assist with website operations, marketing, and analytics. These providers use your information solely for necessary functions.

  • Legal Compliance: If required by law or in response to legal requests, we may disclose your information to relevant authorities or other parties.

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6. Data Security

We take appropriate measures to safeguard your personal information from unauthorized access, alteration, or destruction. While we strive to use commercially reasonable efforts to protect your data, we cannot guarantee absolute security.

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7. Your Rights and Choices

  • Access and Update: You may request access to or updates to your personal information.

  • Opt-Out: You may unsubscribe from marketing communications by following instructions in emails or contacting us directly.

  • Data Deletion: If you wish to delete your data, please contact us, and we will handle your request as permitted by law.

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8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected data from a child without parental consent, we will promptly delete it.

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9. Changes to This Policy

AWC Air Duct & Window Cleaning reserves the right to update this Privacy Policy at any time. We will notify users of significant changes by posting a revised policy on our website.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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Email: AWC@bayareawindowcleaning.com
Phone: +1 (650) 583-0420
Address: 1781 El Camino Real, Millbrae, CA 94030

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